Frequently Asked Questions

If you need help on a topic, you may use the Find a FAQ function on the www.sars.gov.za homepage under ‘Useful tools’.

Or you can use the search function on www.sars.gov.za.

Here’s a list of frequently asked questions:

• I’m experiencing browser compatibility issues on eFiling
• I need a source code
• I forgot my eFiling password or username
• I need my tax number
• Where do I find the tax rates
• I want to change or add banking details
• Where do I find out about tax workshops
• Which provinces will the Mobile Tax Units visit
• I need info on Tax Season
• Do I need to submit a return
• How do I pay SARS
• How do I register for tax
• How do I register for eFiling
• How do I eFile my ITR12 return
• How does Provisional tax work
• How does PAYE (Employers) work
• How do I raise objections
• See our important dates
• Report a scam

Need more help?

• all the SARS Contact Centre on 0800 00 SARS (7277)
• Visit your nearest SARS Branch
• Send website related feedback through our webmaster mailbox.